Train your staff easily, every day

Onboard and train your staff easily with Oplift the employee microlearning app. It allows you to provide just-in-time learning so employees can get on with their job properly. Quickly and easily train your employees whenever and wherever you want. Boost productivity and operational performance, improve customer service and retain and develop your employees.

 

Flexible learning

No one likes the formal tests that typical LMSs subject employees to. Instead of a 45-minute course that tests, we use microlearning to embed knowledge. Our microlearning app fits learning flexibly into staff’s daily routines.

 

Best of all, it reuses content from your knowledgebase so you don’t end up with different information across multiple systems

Gamification

Put the fun back into learning with our gamification app. Incentives and healthy competition ensure staff keep coming back for more! Drip feed in new information just when it’s needed.

 

A knowledgeable team makes for satisfied customersVirgin Media saw an increase of 7.4% in their knowledge rating from customers in just three months! Along with a month-over-month 2.2% average increase in sales!

Gamification

Targeted playlists

Create short and targeted learning courses with Oplift’s playlists. Each playlist takes just 3-5 minutes to complete. By breaking information down into short modules you make it easier for your staff to digest and retain the information. Employees can jump in and out of the playlists whenever they need to.

Targeted playlists

Access to knowledge

The knowledgebase organises and clearly presents your company information, it’s all in one place and can be accessed anywhere on our simple employee app. Staff can quickly search for anything they need to know when you give them this just-in-time learning feature. Policies, manuals, guides, instructions and ‘How To’ resources. Help your employees learn in the flow of work to speed up processes and improve performance. 

 

It can be filtered by roles and locations so employees only see the information relevant to them. Comments can be collected to make sure documents are accurate and understandable.

Access to knowledge

Easy comms to keep everyone up to speed

Never assume that people know what training is available. Oplift’s microlearning app makes it easier to keep everyone up to speed. If you want to remind staff to complete a learning module, alerts allow you to send a quick message directly to your employee’s device.

 

If you want to train employees on new products launched, you can send a news flash that will show up in the live stream on the app. If you want to have a constant reminder of a new course you can use clickable Oplift banners.

Easy comms to keep everyone up to speed

Recognise and reward learning

People react better to praise so let them know how much you appreciate their efforts. In-built stickers and trophies can be awarded automatically on the app for course completion and meeting objectives, this encourages a positive view of learning.

 

They can be handed out by one another for 360° feedback and recognition.

Recognise and reward learning

In the moment mentoring

Ensure staff put their learning into action with staff observations. These observation reports highlight areas to keep doing well or where improvements could be made, you and the team member can then agree on a course of action to put these into practice.

 

Staff observations are a key way to show that lessons have been learned and that guidance has been put into practice.

In the moment mentoring

Guide your employees with checklists

Checklists guide your employees letting them know exactly what steps they have to take to get the job done. They minimise mistakes, improve consistency and encourage a proper protocol. Employees can simply mark incomplete/complete and leave comments where required. Simply tap to submit the checklist once completed.

Guide your employees with checklists

Workforce Insights

All learning activities are tracked in the microlearning app and made available into reports to deliver strategic insights to improve your business.

 

See weak areas of knowledge and repeat relevant learning material. Identify strong team members who can support the weaker members of staff. Highlight products or processes that are proving difficult to understand and compare actions across teams and locations to identify best in class working practices.

Workforce Insights

Stats dashboard

For customer service to improve you need to make sure staff are engaged with your learning. The stats dashboard allows all staff (not just head office) to see their own location’s knowledge, culture and compliance scores against the regional average. If their score is low they can drill down to see what needs to be done – Encourage staff to complete the latest microlearning playlist, task or daily gamification challenge.

 

 

Stats dashboard

What gamification helps with

Sales technique training – product knowledge – customer knowledge – cross-selling – upselling – customer knowledge – company policies – company values and mission – onboarding – preboarding – culture – ongoing training – compliance – operations training – health and safety regulations – processes and procedures – software training

What gamification helps with